For decades now I've done a series of FOOTNOTES OF ROCK & ROLL HISTORY...I am now solemnly pausing for applause while you people express your gratitude...and while reading this article on the surprising resurgence of Chili's in the casual restaurant world I see this little bit on how they came up with the brand's savior, the cheese pull:
James Butler, who oversees the company’s supply chain, went on a mozzarella-buying spree—“I had a little bit of a freak-out moment, because I thought, Maybe we bought too much cheese”—and visited restaurants to get a sense of how the kitchen was dealing with the rush. In one, he saw a worker at the fry station brush chicken tenders with the company’s Nashville Hot sauce, and suddenly wondered, Would that be good on a mozzarella stick? The next day, he said, he took the idea to the test kitchen on the ground floor of HQ, and within 10 minutes, the culinary team had produced a prototype.MY BOLD...who was this worker?
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Personally, I think this is to blame for Chili's resurgence.
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